Cancellation Policy - Digital Vayapari
Effective Date: 20 Apr 2023
At Digital Vayapari, we strive to provide our clients with exceptional digital marketing services tailored to their needs. We understand that circumstances may change, and you might need to cancel a service you have purchased. This Cancellation Policy outlines the conditions and processes for cancelling services purchased from our website, www.digitalvayapari.in.
1. Scope of the Policy
This Cancellation Policy applies to all digital marketing services offered by Digital Vayapari, including but not limited to:
- Google Ads Campaign Management
- SEO (Search Engine Optimization) Services
- Social Media Marketing
- Web Design & Development Services
- Content Marketing
This policy does not apply to any third-party services or products that may be associated with your purchase, as those are subject to the policies of their respective providers.
2. Cancellation Process
If you wish to cancel a service, please follow these steps:
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Contact Us: You must submit your cancellation request in writing via email to support@digitalvayapari.in. Please include your name, order number, and the specific service you wish to cancel.
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Confirmation: Upon receiving your cancellation request, our team will acknowledge the receipt of your email and confirm the cancellation process. Please allow 3-5 business days for this confirmation.
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Cancellation Timeline: You can cancel your service at any time before the project has been completed. If you cancel after the project has begun, our team will assess the work completed up to the cancellation date.
3. Refund Eligibility
Refunds for cancelled services are subject to the following conditions:
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Service Not Started: If you cancel your service before any work has commenced, you will receive a full refund of any payments made.
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Service In Progress: If you cancel after work has begun, we will evaluate the extent of the work completed. You may be eligible for a partial refund based on the completed work. The refund amount will be determined by the scope of work delivered versus the total agreed amount.
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Non-Refundable Services: Certain services, once initiated, may be non-refundable. For example, custom design projects that have already been started or specialized services may not be eligible for a refund.
4. Consequences of Cancellation
Upon cancellation of services:
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Access Termination: Your access to the service will be terminated immediately upon confirmation of cancellation.
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Final Invoice: If applicable, you will receive a final invoice reflecting any outstanding amounts or refunds owed.
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Data Handling: Any data or content you provided to us during the service will be handled in accordance with our Privacy Policy. If applicable, we will delete your data within 30 days of cancellation.
5. Amendments and Modifications
If you wish to modify or amend your service instead of cancelling it, please contact us. We are happy to discuss potential adjustments to your service to better meet your needs.
6. Contact Us
For any questions regarding this Cancellation Policy or to initiate a cancellation, please contact us at:
- Email: support@digitalvayapari.in
We are committed to providing you with the best possible service experience and appreciate your understanding of our cancellation policy. Thank you for choosing Digital Vayapari!
